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TOP JOB

CRM Advisor - Airline Business- Cargo product – Dutch Speakers

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients. Currently we are looking for new colleagues for the position: CRM Advisor - Airline Business- Cargo product – Dutch Speakers

Beschrijving

What are you going to do?

  • Providing full support to our customers – Air France, Martinair and KLM Cargo clients through tracking calls, handling booking emails –Dutch and other European markets 
  • Checking cargo orders and approving them 
  • Answering questions from external agends regarding import, export, bookings, tracing of cargo and providing general information. Depending on the product that they would like to transport you will search for a suitable flight in line with the cargo instructions. 

What do we provide?
  • Native or fluent Dutch speaker with a proficient level of English 
  • Excellent communication skills 
  • Professionality, personal responsibility, accuracy and organizational skills 
  • Advanced PC skills (MS Office) 
  • Prior customer service experience is an advantage 


And for that we offer:

  • Full training program in our office in Prague 
  • Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets 
  • 23 paid days off 
  • Multicultural team of people from the whole world 
  • Modern and friendly working environment 
  • Offices located in the center of Prague, close to the Wenceslas Square 


We start in August 2014! Join us!


If you are interested in this position, please send your structured CV and cover letter in English.
Notice: By reacting on this vacancy I agree that company BlueLink International CZ can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.




Extra informatie

Status
Inactief
Opleidingsniveaus
MBO, HBO, Universiteit
Plaats
Landelijk (dus ook bij jou in de buurt)
Dienstverbanden
Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren), Tijdelijke fulltime baan

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