Customer Care & Marketing in Amsterdam

Wat ga je doen?

Tankey's operates a growing app. With multiple brands in-app, energiedirect.nl, Essent, Tamoil and others. Tanky operates from all app stores, whilst is advertised at 10% of fuel stations in the Netherlands. 

Tankey is responsible for customer care for it growing active base, supporting customers with account questions, transactions queries and general questions regarding service. Inflow is stable with majority of customer queries straight forward to resolve. 

tasks;

• Track & report customer care activity on a weekly basis.
• Deep dive into account queries and investigate how to resolve.
• Address customer questions and respond to satisfy their needs.
• Follow up with customers that require support.
• Support Tankey on possible research topics.

Wat wij bieden

• Home based
• Flexible non scheduled hours
• customer focused

Solliciteren

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Status

Inactief

Opleidingsniveaus

Middelbare school, MBO

Plaats

Amsterdam

Werkuren per week

7 - 15

Dienstverbanden

Weekendwerk, Thuiswerk

Salarisindicatie

Tussen €14,00 en €18,00 per uur

Verantwoordelijk voor

Customer Service Inbox