Dutch speaking customer support representative in Assen

Wat ga je doen?

Job description

As a customer support representative, you are the first point of contact for sellers and buyers. You make sure that their complaints and questions are being addressed and resolved in a correct and timely manner, via phone or email. You try your utmost to find fitting solutions to all problems. And you mediate between buyers and sellers in case of disputes.

Your extensive communications with our users alert you to possibilities for improvements in our services, financial processes and the Catawiki platform. You contribute to projects aimed at improving the customer support experience. Lastly, your skill with language enables you to help your colleagues communicate with buyers and sellers in languages they do not speak.

Wat wij bieden

WHAT WE OFFER:

• You get the chance to become part of Europe's fastest growing tech company!
• You will have an exciting job in a young, dynamic & international organisation.
• You get 25 days paid holiday leave and holiday allowance.
• You can take part in the Catawiki pension plan (no contribution from employees, so Catawiki is paying for the whole pension plan).
• You benefit from excellent opportunities for career development.
• You can join us for sponsored events and afternoon drinks.
• You get to work in a fun team in a fast-growing online company facing complex challenges.
• You get lots of room to work on great ideas, and to learn and grow.

Solliciteren

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Extra informatie

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Status

Inactief

Opleidingsniveaus

HBO, Universiteit

Plaats

Assen

Dienstverbanden

Fulltime (startersfunctie), Fulltime (ervaren)