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French-speaking customer service representative for G-Star RAW

Do you speak French fluently and do you have good customer management skills? Become a customer service representative for G-Star RAW!

What are you going to do:

G-Star RAW aspires to be the most fashionable denim brand in the world. To achieve this, the company is looking for ambitious innovators and designers who will dare to shape the future of high-end denim. Do you have B2C experience and a passion for fashion? Then this is the job for you!

As a (French-speaking) customer service representative, you are in direct contact with the customers of the French market and are responsible for providing them with an exceptional experience before, during and after the sale. You need to be versatile and knowledgeable of internal and executive processes. You will be responsible for providing information to customers, as well as answering their questions via email, chat or over the phone!

To get you started, you will start with a six-day training course, where your presence is essential. The training is from the office, from 09.00 to 17.30.

Working hours

Your hours will vary between 09.00 and 20.00 from Monday to Friday and between 10.00 and 20.00 on Saturday. In addition, evening shifts are part of the job, which means that two days a week, you will have to be available from 17:30 to 02:00. Your schedule is flexible, a shift is a minimum of 4 hours per day. We ask that you are available two Saturdays per month.

What we offer:

  • Flexibility to work from home some days a week;
  • The opportunity to work for one of the biggest denim brands in the Netherlands;
  • Between 20:00 and 23:00 you will receive an extra irregularity bonus of 25% on top of your salary;
  • Between 23:00 and 02:00, you will receive an irregularity bonus of 50% on top of your salary;
  • A comfortable, lively and international office in Westerpark in Amsterdam or Enschede.

What we ask:

  • Minimum mbo level 4 or equivalent ability
  • You speak French and English fluently (C1+ level);
  • Previous experience in customer service is a plus.

Apply

Are you the perfect candidate? Click the button 'apply now' or send an email with your CV to m.huerta@youngcapital.nl and I will contact you as soon as possible.

Extra information

#multilingual

Status
Inactief
Education Level
MBO, HBO, Universiteit
Location
Landelijk (dus ook bij jou in de buurt)
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie), Thuiswerk
Salary indication
€11,78 per uur
Responsible for
Answering questions from the French-speaking customers of G-Star RAW

Landelijk | Callcenter vacatures | Vacatures callcenter medewerker | Vacatures klantenservice medewerker | Fulltime (startersfunctie) | Thuiswerk | MBO | HBO | Universiteit

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