Helaas, deze vacature is niet actief.

Online German Community Manager in Amsterdam

We are a young and enthusiastic team that simply solved a personal problem: Get my thesis proofread! Today, we are the international leading platform for connecting students with professional proofreading editors – and Germany is one of our main markets! With more than 600 reviews from satisfied German customers, we continuously focus on improving the best service for students and it feels amazing!

Wat ga je doen?

Become our German expert, which you can achieve by taking responsibility for:

  1. Customer support
    • Chat, email, phone calls – get to know our customers in order to
  2. Manage and improve processes
    • How? We have built our own upload process and website
    • If you notice something – or if you want to improve something – you can make the change!
  3. Customer satisfaction!!!
    • Based on the first two points, you will be able to ensure the best customer experience
  4. Become a HR manager for new editors
    • We constantly need new editors; help us select new editors and help Scribbr grow
  5. Some time left? We have more!
    • Marketing for Germany (with help from the Growth Manager)
    • Improving our Knowledge Base with new up-to-date topics

Wat wij bieden

  • Office at TQ, based in the heart of Amsterdam
  • Space for your personal growth and development
  • Close contact to the team: Management, Development, Support
  • A very international, ambitious and informal working atmosphere
  • Lots of responsibility and freedom
  • Lunch and plenty of coffee
  • Champagne for achieving company targets ?

Wat wij vragen:

  • German, Bachelor degree
  • German native
  • Studied at (and preferably graduated from) a German university
  • English fluency (spoken and written)
  • Great with Microsoft Office (interest in different software is also welcomed!)
  • A multi-tasker who is both inquisitive and able to cope with stress
  • Interested in joining us for a beer on Fridays!

Solliciteren

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Status
Inactief
Opleidingsniveaus
HBO, Universiteit
Plaats
Amsterdam
Dienstverbanden
Fulltime (startersfunctie), Parttime (overdag), Afstudeerstage

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