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TOP JOB

Technical student looking for part time and flexible 'babbysitter job' in Enschede

‘They grow up so fast’. Humans need less attention when they get older, our IT system however is in desperate need of a caring babysitter. You prefer system abnormalities above abnormal amounts of baby vomit? Perhaps this could be the job for you.

1 - 32 uur per week
€12,00 per uur

What are you going to do:

The IT Operations Analyst (IOA) (that's how upper management likes to call you) monitors first-hand Takeaway's websites, apps, ordering, connection and delivery methods - while providing basic IT support services to Customer Service outside normal office hours.

The IT Operations Analyst (we from HR prefer 'system-sitter') pro-actively analyses Takeaway's operational technology platform in all its monitoring and logging on abnormalities before they evolve into customer facing problems. He or she acts as first-line contact for Customer Service in answering and addressing system abnormalities. The IT Operations Analyst assesses, filters and escalates problems to the second-line SysOps Engineers and circles back to the Customer Support employee concerned.

Our system is not very scary and actually potty trained quite good. But we do think that you first need to get to know him/her (we haven't decided yet) before we leave you two alone for our long weekend in Vegas. That's why you obviously get proper guidance and training about the system initially.

What we offer:

  • Flexible hours
  • Good pay
  • Amazing environment: the second largest ecommerce company of the Netherlands
  • This is an amazing start for any tech career

What we ask:

  • HBO or University
  • As long as you are a techy and have stong communication skills
  • Eager to learn how Europe's biggest food delivery technology platform operates in all its technical dimensions
  • High energy, service-oriented mindset, strong analytical and communications skills.
  • Acting pro-active, decisive, assertive and stress resistant.
  • Preferably higher IT Education on HBO or Academic level or enrolment.
  • Good English speaking and writing skills.
  • Proficient with IT office system like Microsoft Office and Google Apps.
  • Expertise with workflow / issue-tracking systems like Jira, Zabbix, Grafana is a plus.
  • Working experience as call center agent is a plus
  • We pay better than the average parents…

Apply

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Status
Inactief
Education Level
HBO, Universiteit
Location
Enschede
Working hours per week
1 - 32
Type of Contract
Parttime (overdag), Avondwerk, Weekendwerk
Salary indication
€12,00 per uur
Responsible for
Keeping an eye on the health of our IT systems

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