Do you have experience in the financial environment? Are you familiar with the use of different systems and in the administrative field? Do you speak fluent English and French? Read on!
With a global network, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is a part of the world's leading postal and logistics company Deutsche Post DHL Group. If you want to work in an international environment, now you have the chance!
As AP Control Tower Agent you are the first point of contact for process-related questions. You offer solutions to questions that come in and report them in accordance with the DHL procedures. Do you detect problems and incidents? It is up to you to solve this in the right way.
Monitoring and analyzing the performance of outsourced activities, such as the daily KPI and CPI results, are a challenge for you to lift it to a higher level of success. You do this by supporting process improvement by identifying areas for improvement and best practice sharing. With the knowledge you build you give input of expertise in projects and workshops. In addition, you have experience with working with financial data. You maintain and follow-up contact with various (in house) banks regarding to bank portals, bank queries and bank administration. Also you are managing the payment schedule where you execute manual payments and payments according to planning and work instructions. You detect wrong payments and you ensure that all payments are handled correctly.
Some other key accountabilities are:
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