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German Support Specialist at financial technology company (B2B) in Amsterdam

This financial tech company is looking for a Support Specialist (German, Dutch and English is required). In Europe, this company is one of the fastest growing fintech specialists. They provide a simple payment application programming interface, to enable webshops and app builders to implement this in an easy way! Do you love technology and finance? And are straightforward and precise? Continue reading below!

What we offer:

  • Excellent employment terms, including a salary of €2400 bruto per month;
  • Extensive personal training on the job for 2/3 weeks;
  • Working times between 8:30 and 18:00 o'clock from monday to friday;
  • A position in a unique, young and fast growing fintech company;
  • Working in the city center of Amsterdam;
  • Daily fresh lunches;
  • Friday afternoon drinks.

What are you going to do

 As a Support Specialist you are the first person of contact for the merchants from all over Europe calling to this company. You strive for the ultimate customer experience! You will work closely with other departments, such as finance, sales and development.

By using telephone, chat and email you assist customers with their questions about the company's platform. Helping customers quickly, accuratly and politely is your main goal. Because every customer is different, you are expected to be able to handle this creatively. 

You are extremely service oriented and motivated to help merchants with technical and financial questions. Experience in a technology driven company is a major plus.

What we ask:

  • At least finished mbo level 4
  • You have fluent mastery of German, Dutch and English in word and writing;
  • Customer-friendly / customer-oriented and proactive;
  • Experience in Customer Care would be a plus.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
HBO, Universiteit
Location
Amsterdam
Working hours per week
40 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Salary indication
€2.400 per maand
Responsible for
First contact person for merchants + providing (technical) information

Amsterdam | Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | HBO | Universiteit

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