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French speaking and beer loving customer service agent in Amsterdam

Are you a native French speaker who is also fluent in English or Dutch? Availability of 20 to 30 hours a week until January? And do you love an international environment and craft beers? Read on, we need you as a customer service agent in Amsterdam for an online platform dedicated to beer enthusiasts!

What we offer:

  • A competitive gross salary of €13,-
  • Work at a company that you can be proud of
  • Work in an innovative and energetic environment
  • An enthusiastic international team who are genuinely passionate about beer
  • Colleagues who are down to earth, service-minded and full of humor

What are you going to do

The organisation is an innovative beer webshop with a mission to become THE online destination for craft beer lovers all over Europe. They are in need of a customer service rockstar for the Christmas and holiday period to strengthen the customer service team for the French market.

You will handle all French incoming questions and complaints, by email or by phone. Broken beer bottles or a accidental late delivery.. It is your job to make sure that all French speaking customers will have a good experience. You will respond in the best possible way to an (un)happy customer so that you both experience the most pleasant outcome possible. In the end of the day ordering craft beer is a joyous occasion. 

You will be doing this between 20 and 30 hours a week. Opening hours: Monday till Friday (10.00 and 17.00).

Are you outgoing, humorous and experienced in customer contact? Oh and do you love beer? Than I would be more than happy to speak to you!

 

What we ask:

  • Minimum hbo level or equivalent ability
  • You are a native French speaker
  • You also possess very good English or Dutch skills
  • You are available for 20 to 30 hours a week
  • You already have some experience in customer contact

Apply

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Education Level
HBO
Location
Amsterdam
Working hours per week
20 - 30
Type of Contract
Parttime (overdag)
Salary indication
€13,00 per uur
Responsible for
Responsible for the customer service for the French market.

Amsterdam | Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Parttime (overdag) | HBO

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