Are you fluent in German and would you like to gain customer support experience at one of the most well-known beauty brands of the Netherlands? Apply for German customer service agent at a great cosmetic firm!
As German speaking customer service agent at a great cosmetic firm you will be responsible for all incoming questions and calls especialle via email and telephone, but sometimes also on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well.
Whoever the customer is, as a German customer service agent you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping customer is your own favorite ritual!
Before you start, you will attempt a writing test which will take you about 60 minutes.
For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Every four weeks they will make a schedule where you will be scheduled on a different shifts every week. They can be from 09:00 – 17:30 or 12:30 – 21:00, but with your flexibility that's no problem at all!
Also good to know: in this position you will be working from home. This can change in the future. In that case you will be working in Amsterdam or Enschede.
Apply immediately and we will call you asap!
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