Game Support / Chat Op in Den Haag

GamePoint is one of the world's largest social game developers. Every month we welcome 1,000,000 unique players on Web, Facebook and Mobile. Some of our games are among the top 100 best earning games in the world. Due to the unique social features, users play an average of 120 minutes per day.​

Wat ga je doen?

You will support our players by answering all kinds of questions about GamePoint, our games and the community and thus helping to improve our customers' satisfaction. The Chat Operator is active in our chats, answers the phone and takes care of incoming support tickets by mail, WhatsApp and through various social networks.

OUTCOMES

- Be part of an international team

- Keep players happy and entertained

- Provide support in the Dutch and English chat

- Take Dutch support calls by phone

- Handle complaints in difficult and busy situations

- Several forthcoming activities

COMPETENCIES

- A polite, thoughtful and friendly attitude

- Strong customer focus

- High level of empathy and strong customer focus

- Team player

 

 

Wat wij bieden:

  • An informal, international, young corporate culture in an office by the sea
  • Salary: €11,44 per hour (including holiday allowance and holidays
  • Fresh lunch
  • Friday afternoon drinks every other Friday

Wat wij vragen:

  • Minimaal hbo-werk- en -denkniveau;
  • Native Dutch
  • Basic computer knowledge, affinity with IT
  • Excellent Dutch and English verbal and written communication skills
  • Friday afternoon drinks every other Friday

Solliciteren

Are you gamer and do you like to help our other players. Then we are looking for you.

Please apply and we hope to meet you soon!

Extra informatie

COMPETENCIES

- A polite, thoughtful and friendly attitude

- Strong customer focus

- High level of empathy and strong customer focus

- Team player

Opleidingsniveaus
HBO
Plaats
Den Haag
Werkuren per week
12 - 40
Dienstverbanden
Parttime (overdag), Avondwerk
Salarisindicatie
Tussen €11,00 en €12,00 per uur
Verantwoordelijk voor
The Chat Operator supports our players by answering all kinds of questions
Gepubliceerd op
11-06-2019

Den Haag | Zuid-Holland | Callcenter vacatures | Vacatures helpdesk medewerker | Vacatures webcare medewerker | Parttime (overdag) | Avondwerk | HBO

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