6 - 18 uur per week
Tussen €8,00 en €13,00 per uur
Wat ga je doen?
Key Responsibilities
- First point of contact for riders
- Able to show leadership skills and provide feedback to other team members
- Ensuring our hospitality and services are of the highest standard
- Responsible for health and safety in the studio
- Ensuring there are never more than 2 team members behind the desk and max 1 team member on break
- Takes full responsibility of daily and monthly tasks in operations, sales and administration
- Form relationships with riders and help grow the community
- Takes full responsibility for studio hygiene standards being met
- Ensuring classes start on time ( ..h00)
- Attend quarterly meeting and group trainings
- Read and use operational procedures (SOP’s)
- Responsible for fixing headset and other maintenance issues instantly
- Handle a response rule for all incoming emails (4hrs), calls (instant) and VMs (4hrs)
Requirements
- Passionate about people, hospitality/customer service and the Rocycle brand
- A team player
- Ability to multitask and combine communication tasks with operational tasks
- Attention to detail, strong organizational and planning skills
- Tidy, clean and hygiene focussed
- Excellent written and verbal communication skills (English)
- A proactive and creative mind with the ability to suggest improvements
- Flexible within studio openings hours and be reachable for emergencies
- Problem solving skills
This position reports directly to the Studio Manager.
Wat wij bieden
- Being part of an organization that is about to expand internationally
- Being part of a team that inspires and helps people progress
- Free Rocycle rides
Wat wij vragen:
- Samenwerken
- Probleemoplossend vermogen
- Communicatief sterk
- Geen ervaring vereist
- Er is geen minimale opleiding vereist.
Solliciteren
Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Rotterdam
- Werkuren per week
- 6 - 18
- Dienstverbanden
- Parttime (overdag), Avondwerk
- Salarisindicatie
-
Tussen €8,00 en €13,00 per uur
- Verantwoordelijk voor
- Uitvoeren operationele taken, customer-experience
Rotterdam | Vacatures toerisme | Parttime (overdag) | Avondwerk | Middelbare school
