Dutch-speaking Customer Service Advisor

Beschrijving

Dutch-speaking Customer Advisor in Athens

Are you a troubleshooting person and your language is Dutch? We offer you an exciting position with great benefits and career opportunities in sunny Greece.

Dutch-speaking Customer Advisor in Athens

We are looking for Dutch speakers to provide high-quality customer service for a leader in secure payments company in Europe!  If you want to be part of the digital transformation, read on and apply!

About the Company:

It is a global leader in secure payments and trusted transactions. They are at the forefront of the digital transformation that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.

The Profile:

- Superior Dutch language skills with fluent English (B2)

- Strong focus on customer needs

- Able to balance a customer-oriented and a results-driven approach

- Strong communication, problem-solving and active listening skills

- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

Your responsibilities:

- Identify customers needs to diagnose and resolve problems

- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds 

- Use a multi-channel approach to speak with customers (voice, email, social media)

- Cross and upsell additional products

- Handle calls from customers who have ordered or bought product/s

- Offer support on queries regarding product availability

- Assist with click and collect orders

- Ensures timely and efficient resolution of customers’ inquiries

Benefits:

- Full-time position

- Long-term contract 

- Competitive salary + bonus 

- Extra incentives and over achievement bonus

- Real growth opportunities to progress in your career

- Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)

- Receive a bonus for referring your friends

- Possibilities to grow inside the company 

Work for a company that creates innovative solutions and is rooted in a rock-solid technological base. Live in a vibrant and historical city, explore Athens and have the best time discovering new places and meeting new exciting people! Don’t miss this chance to kick off an international career and move to sunny Greece.

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Landelijk (dus ook bij jou in de buurt)

Werkuren per week

0 - 40

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

26-03-2024