Dutch-speaking Customer Support Representative for Renewable Energy Company

Beschrijving

Are you ready to embark on an exciting career journey in Lisbon? Join a dynamic team as a Dutch-speaking Customer Support Representative for a leading renewable energy company. At our heart, we're all about providing exceptional customer experiences. Here's your chance to make a meaningful impact!

⚡ About the Company

At the forefront of renewable energy, we are committed to making a positive impact on the environment. Join us in our mission to drive sustainable energy solutions.

✅ Your Profile

- Proficient Dutch and fluent English

- Excellent communication skills, empathy, and team spirit.

- Previous experience in Customer Service is a plus.

- Attention to detail – recognizing that small details can make the biggest difference.

- Demonstrated ability to work independently and make decisions with minimal supervision.

- Passion for delivering exceptional customer experiences.

✨ Your responsibilities:

You will be at the forefront of our mission to deliver top-notch customer service in the renewable energy sector.

- Promptly responding to customer inquiries.

- Engaging with customers through various communication channels.

- Addressing and resolving customer concerns and complaints.

- Developing an in-depth knowledge of our products to effectively answer questions.

- Processing customer orders, forms, applications, and requests.

 - Maintaining records of customer interactions, transactions, comments, and complaints.

- Collaborating and coordinating with colleagues when necessary.

- Providing valuable feedback to improve our customer service process.

❤ Benefits:

- Competitive wages with fourteen monthly payments per year

- Relocation package (Flight reimbursement, financial support for accommodation)

- Health Insurance from day one of your contract

- Performance Bonus

- Meal allowance in voucher card (net)

- Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial)

- Urban Sports free membership

- Flexible work schedules

- Well-being campaigns, training and development programs, partnerships/discounts, and year-round events

- Feel Good Community - Tailored wellness and psychological support for our teams

- Opportunities for career progression and international growth

- Refer a friend program and other incentives

- A modern work environment in an attractive location with excellent public transport connections

- Experience the vibrant city of Lisbon, known for its quality of life

Join us in creating opportunities and making a difference in the world of renewable energy. Your journey starts here in Lisbon.

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Landelijk (dus ook bij jou in de buurt)

Werkuren per week

0 - 40

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

26-03-2024