Dutch-speaking Customer Support Advisor at an Insurance company

Beschrijving

Dutch-Speaking Customer Support for an Insurance Company

Fulfill your dream and find a job in Portugal today! Are you looking for a job in Dutch in sunny Lisbon? We have a great opportunity for Dutch speakers with good communication and interpersonal skills!

Customer Advisor with Dutch in Lisbon

✅ Your Profile:

- You are fluent in Dutch and in English.

- Excellent communication skills, empathy and team spirit 

- Customer-oriented mindset

- Experience in technical troubleshooting is a plus, but not required

✨ Your Responsibilities

- Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy. 

- Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.

- Provide friendly and professional customer service to ensure that customers are supported at all times with the right insight information

- Indexation & electronic archiving in our document management tool

- Policy changes requests, updating payment details

- Make claims and cancel requests

❤ Benefits

- Full-time position 

- Competitive salary  +  Performance Bonus + Complexity Bonus

- Health insurance.

- Meal voucher 

- Work from a modern office in Lisbon

Relocation package 

- Accommodation in a shared flat.

- Flight reimbursement.

Ready to take up the challenge? If it sounds like you, apply now and join a talented Customer Support team in Lisbon.

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Landelijk (dus ook bij jou in de buurt)

Werkuren per week

0 - 40

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

27-03-2024