Full-time customer service in Utrecht

Beschrijving

Start your career in customer service in Utrecht! Enjoy an hourly wage of €16.50 and work in a young, energetic team in an informal atmosphere.

What are you going to do:

Are you the customer service here we're looking for? Join this young and informal team in Utrecht, where you play a crucial role in ensuring customer satisfaction. As a customer service representative, you are the first point of contact for their customers, making sure they end every interaction with a smile. You will answer questions via phone, email, and chat, resolving complaints and issues with empathy and a customer-focused approach.

What does your workday look like?

No two days are the same, and that’s what makes this role so exciting! Your day starts with a team meeting, where you share the latest updates and tips with your colleagues. Then, you dive into customer inquiries. Whether it’s a simple request or a complex issue, you always strike the right tone and come up with solutions. With your strong communication skills and problem-solving ability, you ensure that customers feel heard and valued.

Why choose this role?

In this team, you’ll find not only a fun and informal workplace, but also the opportunity to collaborate with enthusiastic colleagues who share the same passion: providing the best for the customer. You will receive an attractive salary of €16.50 gross per hour and work full-time, 36 to 40 hours per week. Their opening hours are Monday to Friday, from 08:00 to 20:00, allowing you to maintain a great work-life balance.

Who are you?

You have at least an MBO level 4 diploma or equivalent experience. You are empathetic, customer-oriented, and have a strong drive to solve problems. Furthermore, you are a true team player and enjoy working in a dynamic environment.

Does this sound like your ideal job? Don’t wait any longer and apply now! We can’t wait to welcome you to our team!

What we offer:

• An attractive gross hourly wage of €16.50;
• A fun and informal workplace within a young and energetic team;
• The opportunity to work entirely in English.

What we ask:

• Minimum mbo level 4 or equivalent ability
• You have excellent communication skills in English, both verbal and written;
• You have strong problem-solving skills and can handle stress well;
• You are empathetic and customer-focused, contributing to a positive experience for our customers.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

#indebuurt #wervingenselectie

Status

Open

Education Level

Middelbare school, MBO, HBO, Universiteit

Location

Utrecht

Working hours per week

36 - 40

Type of Contract

Fulltime (startersfunctie), Parttime (overdag), Tijdelijke fulltime baan

Salary indication

€16,50 per uur

Responsible for

As a customer service representative, you are responsible for providing support and solutions to customers with questions or issues.

Published at

21-05-2025

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Utrecht

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

21-05-2025