Start as Italian speaking customer service agent in Hoorn

Beschrijving

Join an international company in Zwaagdijk-Oost as a full-time customer service agent (Italian & English). Great pay and growth opportunities.

Wat ga je doen?

Looking for a full-time role where you can grow your customer service skills while working with an international team? Based in Hoorn, The Netherlands, this opportunity offers just that via YoungCapital. Join a company that truly puts people first, where collaboration, trust, and teamwork are the foundation of everyday work life. Here, employees feel valued, supported, and encouraged to develop their careers with real growth possibilities and a welcoming, positive culture that makes coming to work enjoyable.

You’ll receive comprehensive training and be part of a fast-paced environment that welcomes your ideas and input, providing plenty of room to grow and take on new challenges as you advance.

Fluent in Italian and English? Bonus points if you speak Dutch! If you enjoy providing friendly, clear, and helpful support - whether on the phone or online - this could be the right fit for you.

As a customer service agent, you’ll be the go-to contact for customers across the Netherlands and internationally, handling questions, complaints, and requests through phone, email, and social media channels. You’ll ensure orders and returns are processed accurately, keep customer data up to date, and collaborate with various teams to resolve issues efficiently. This role suits someone who’s communicative and passionate about making everyday interactions smoother and more enjoyable for customers.

Wat wij bieden

• A place in an energetic, supportive team of 20 people
• A full-time position in a growing international company
• Competitive hourly salary of 15,16€
• 15% staff discount on purchases from the company shop
• Real opportunities to grow and advance your career

Wat wij vragen:

• Completed at least MBO-level education (or equivalent)
• Experience in retail or customer service is a plus
• Fluent in Italian and English (Dutch or other languages are a bonus)
• Available to work full-time between 08:00 and 18:00, with occasional Saturday shifts

Solliciteren

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Hoorn

Werkuren per week

40

Dienstverbanden

Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren)

Salarisindicatie

Tussen €14,79 en €15,16 per uur

Verantwoordelijk voor

Handle customer inquiries and complaints professionally via phone, email, and social media as a full-time Italian & English-speaking customer service agent.

Gepubliceerd op

27-06-2025

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Hoorn

Dienstverbanden

Parttime (overdag)

Gepubliceerd op

27-06-2025