Full-time Danish-speaking customer service agent in Amsterdam

Beschrijving

Are you native-level in Danish and fluent in English? Become a Danish-speaking customer service agent for the largest Dutch airlines in Amsterdam

What are you going to do:

Are you looking forwardto joining an international team and making your career in full-time customer service? As a Danish-speaking customer service agent, you will support travelers across Europe, using your native-level Danish and strong English skills. This large contact center is looking for the right long term fit to develop themself in a prime customer focused environment. Already motivated to become a team lead one day?

In this full-time role, you’ll handle customer inquiries in Danish via chat, phone and email for a major Dutch airline. You make sure to answertravelers around the world fast and stress-free. You will support Danish customers with flight bookings, changes, luggage, upgrades, and loyalty programs, while also assisting customers by phone during scheduled shifts. Working in a straight forward CRM system, you’ll manage multiple channels and work closely with your international colleagues.

After completing your onboarding in this customer service team, you can enjoy a hybrid working model in the offices in Amsterdam plus the comfort of your own home, 2 days a week.

What we offer

• Full-time role, 32–40 hours per week
• Gross salary €16,35/hour
• Travel allowance
• Hybrid working model (1–2 days from home per week)
• Opportunities for training and career growth, with chances to advance into Team Lead roles
• Work in one of the largest Dutch contact centers
• Join a truly international team in modern offices in Amsterdam

What we ask

• Minimum MBO level 4 or equivalent experience
• Native-level Danish and fluent English
• Friendly, solution-oriented, and customer-focused

Apply

Apply today and start your career as a full-time Danish-speaking customer service agent in Amsterdam, making a real impact in a fast-growing international environment.

Extra information

Status

Open

Education Level

MBO

Location

Amsterdam

Working hours per week

32 - 40

Type of Contract

Fulltime (startersfunctie)

Salary indication

€16,35 per uur

Responsible for

As a Danish-speaking customer service agent, you’ll be responsible for assisting customers with their travel needs for a Dutch airline.

Published at

03-11-2025

Extra informatie

Status

Open

Opleidingsniveaus

MBO

Plaats

Amsterdam

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

03-11-2025