Logistics & Customer Support Specialist

Je team:

Over Adhesives

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We are looking for a Logistics & Customer Support Specialist to join our Logistics team within our Adhesives business unit based in the Netherlands.

How you make the difference

In this position you ensure that all logistic administrative tasks related to outgoing products and raw materials are handled efficiently and accurately. Your work directly supports smooth logistics operations and excellent customer service.

How your agenda looks like:

• Prepare Documentation: Handle transport, export, and customs documentation.
• Coordinate with External Parties: Align transport details with external stakeholders.
• Manage Inquiries: Receive and address customer questions and complaints.
• Update Systems: Maintain the warehouse management system and related administrative tasks.
• Reception Duties: Manage the reception desk and handle interactions with external visitors.
• Process Returns: Receive and process returned goods efficiently.

Your team:

You will report directly to the Logistics Manager and collaborate closely with the warehouse planners, the order management employees and a team of order pickers and reachtruck drivers to ensure efficient warehouse operations.

What makes you a great fit:

• Education: MBO level or equivalent
• Experience: Relevant experience in a similar position within a logistics environment.
• Technical Skills: Knowledge in export- and customs documentation, proficiency in SAP and Microsoft Office
• Languages: Dutch and English
• Core Skills: Accuracy, initiative, and strong teamwork skills

What’s in for you:

• Work Location: Goes, the Netherlands
• Working Hours: Part-time, 19,5 hours per week, day shifts
• Benefits: Competitive salary, holiday pay (8.33%), travel reimbursement, collective health insurance discount, and pension scheme.

Curious About Us? Dive In:

About Bolton

Bolton is an Italian family-owned fast-moving consumer goods company with 10.500 people located across 60 offices, 17 production facilities, 10 R&D laboratories, and 14 fishing vessels worldwide. With a diverse portfolio of over 60 quality brands, Bolton has been enriching the lives of millions of people every day for more than 75 years, making their everyday more delicious, more enjoyable, useful, and beautiful.

About Adhesives

Bolton Adhesives is a Business Unit of Bolton that supplies innovative gluing, bonding and sealing products. We constantly improve our high-performance products, formulas and packaging to ensure they respect nature and people, all while making the difference to the lives of every household.