Are you searching for a fulltime job as a customer care agent and do you have affinity with aviation, tourism or KLM? Do you speak Danish AND English fluently? Would you like to work for an international employer and assisting customers via phone and e-mail? Are you available from the 1st of February 2019? Then this is the perfect job for you!
You will be working as a Business to Customer customer care agent at Cygnific, the subsidiary of KLM. As customer care agent you will be the contact for customers of Air France/KLM. As a customer care agent you answer travel related questions from customers by phone and email. You suggest opportunities, answer all types of questions and help them to solve their specific problem. Rarely there will be e-mail cases as the contact with the customer will be mainly via the phone. You are the expert, this means that you have an answer to any question to solve the customer problem! You are able to exceed the customers expectations every day! Within this job you will be in contact with customers from different countries and you are the one to answer their questions.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
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