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Chat Operator bij GamePoint, online games in Den Haag

GamePoint is one of the world’s leading social game developers. Our mission is to connect people through the power of multiplayer games, which we’ve been doing since 1998. We are currently looking for a highly motivated Dutch/English or French/English CHAT OPERATOR to join our team in The Hague, The Netherlands.

Wat ga je doen?

As a Chat Operator you are part of our international Support Team that deals with both the Dutch and English speaking community. You will answer a wide range of customer inquiries about GamePoint, our games and community-related matters and thus helping to improve our customers' satisfaction. The Chat Operator is active in our chats, answers the phone and takes care of incoming Support tickets by mail, WhatsApp and through various Social Networks.

Wat wij bieden:

  • Salary: 11,28 EUR per hour (including holiday allowance and holidays)
  • A fun and casual work environment in sunny Scheveningen
  • Perfect part-time job to combine with your studies
  • Working in a young and international team
  • A look behind the scenes in the gaming industry!

Wat wij vragen:

  • Je dient ingeschreven te staan bij een hbo- of wo-opleiding.
  • Excellent Dutch & English (or French/English or Spanish/English) verbal and written communication skills
  • The ability to handle complaints in difficult and busy situations
  • A polite, thoughtful and friendly attitude
  • A high level of empathy and strong customer focus
  • Genuine team player with good people skills
  • Basic computer knowledge

Solliciteren

If this sounds like you, we are looking forward to meet you! Please apply!

Extra informatie

GamePoint offers regular vrijmibo's (Friday afternoon drinks), team events, parties (like Halloween and St. Patrick's), a yearly all-inclusive weekend-long during summit with fun & games and a Christmas diner.

Opleidingsniveaus
HBO, Universiteit
Plaats
Den Haag
Werkuren per week
12 - 32
Dienstverbanden
Parttime (overdag), Avondwerk, Weekendwerk
Salarisindicatie
Tussen €11,00 en €12,00 per uur
Verantwoordelijk voor
Responsible for providing customer service to our players in the chat, social media, WhatsApp, phone and e-mail.

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