You are the go-to person for our customers, and you know the product inside out. Your main tasks will consist of proactively managing and handling questions from our clients about our software system. You know our system in and out, which helps you provide the right solution every time! You also report on potential technical issues and feature requests so that we can improve our product even more.
Job Description
We are currently looking for a Technial Support Agent to ensure that we deliver the best service possible to our clients, like for example New York Pizza, Telepizza, Apache Pizza, and Pizza Hut. Our Support team is there to help our customers get the most out of our solution.
You are the go-to person for our customers, and you know the product inside out. Your main tasks will consist of proactively managing and handling questions from our clients about our software system. You know our system in and out, which helps you provide the right solution every time! You also report on potential technical issues and feature requests so that we can improve our product even more.
As this department is relatively new, there will also be the possibility to take on other tasks, which will be mostly related to customer success, marketing, and/or product testing, and can be performed from home. Bi-weekly you will catch up with your colleagues in the office in Amstelveen. You will be part of an ambitious and proactive team of winners that are creating the best product in the market!
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
About the Company
Solutions 4 Delivery is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. You will be part of a Saas100 company, as MT/Sprout has selected Solutions 4 Delivery as one of the best performing SaaS companies of 2022. We are looking for a Technical Support Agent, at Solutions 4 Delivery we call them our Support Hero. This is an ideal position for students as the shifts are from Monday to Sunday from 17:00-23:00 (Amsterdam time).
Vul in waar je vergelijkbare vacatures zoekt en vergeet je e-mailadres niet!
We heten wel StudentJob, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.