Digital Inside Sales Team Leader with Dutch

Accenture has an exciting opportunity for a people-oriented Sales Manager to guide, mentor, develop and inspire an incredible team of multilingual Agency Account & Partner Managers within our client’s digital marketing environment. You will have the opportunity to drive measurable outcomes for our client. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform. We are partnering with our client to help businesses build brand awareness, increase product sales, and much more. This role involves coaching and developing a world-class team that takes pride in creating delightful customer experiences through focused sales plays and account management in a fun and enriching work environment. In addition to leading a team, this role will also be challenged with developing programs to scale the client’s operations, solve customer problems upstream, and grow the client’s revenues by delivering a world-class customer sales experience to millions of customers. As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of Agency Account Managers to exceed customers’ expectations. You will proactively identify sales opportunities and improve team workflows. Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue.

Responsibilities

• Manage a high performing team of Agency Account & Partner Managers focused on supporting and scaling existing agencies and their advertisers within the book.
• Manage KPIs, ensure deliverables are exceeded and revenue is achieved.
• Identify barriers to improve productivity and success.
• Develop, coach and manage your Agency team to ensure operational excellence.
• Identification of top talent and hiring in the interview process to build out and maintain a high level of performing Agency Account Managers & Partner Managers.
• Motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
• Conducts weekly one to ones with team members to assess performance against objectives.
• Drive and focus on quality of salesmanship across the team to maintain constant rigour and push for revenue.
• Provides leadership, support and development to members of the team and build on the strengths of the team members that drive optimum performance.
• Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)
• Ideally, proven experience in team leadership role of a Sales team.
• Worked and understands the agency landscape within digital marketing.
• Proven experience as a Sales Manager/Team Lead or in similar role, with a successful track record of building and managing strong teams and large Agency/Advertisers.
• Excellent written and verbal communication skills.
• Experience recruiting and hiring candidates for a high-performance agency account management sales team.
• CRM experience or comparable Salesforce automation tool.
• Proficiency in Dutch and English.